Política de Privacidad

DigiStoun LTD (“DigiStoun”, “we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.

DigiStoun LTD is registered in England and Wales (Company Number: 17132019), with our registered office at 128 City Road, London, EC1V 2NX, United Kingdom. We are the data controller responsible for your personal data.

1. Information We Collect

When you place an order or create an account on our website, we may collect the following information:

  • Identity Data: your full name
  • Contact Data: your email address and phone number
  • Transaction Data: details of products you have purchased from us
  • Technical Data: your IP address, browser type, and device information
  • Usage Data: information about how you use our website

We do not collect or store payment card details. All payments are processed securely by our third-party payment processors, who are fully PCI-DSS compliant.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfil your order, including delivering your software license by email
  • To manage your account and provide customer support
  • To send you order confirmations and important updates relating to your purchase
  • To comply with our legal and regulatory obligations
  • To improve our website and services

We will only send you marketing communications if you have opted in to receive them. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

3. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

  • Contract: processing is necessary to fulfil your order and deliver your purchased license
  • Legal obligation: where we are required to process your data to comply with applicable law
  • Legitimate interests: to operate and improve our business, prevent fraud, and ensure the security of our website
  • Consent: where you have given us specific consent to contact you for marketing purposes

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website and fulfilling orders, including:

  • Payment processors (for secure transaction handling)
  • Email service providers (for order delivery and support communications)
  • Website hosting and technology providers

All third-party providers are contractually required to keep your information confidential and to process it only in accordance with our instructions and applicable data protection law.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Order and transaction data is typically retained for a period of 6 years in accordance with UK tax and accounting regulations.

6. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and understand how visitors use our site. Cookies are small text files stored on your device by your browser. You may disable cookies through your browser settings, however this may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies.

7. Your Rights Under UK GDPR

As a data subject under UK GDPR, you have the following rights:

  • Right of access: you may request a copy of the personal data we hold about you
  • Right to rectification: you may request correction of inaccurate or incomplete data
  • Right to erasure: you may request deletion of your personal data in certain circumstances
  • Right to restrict processing: you may request that we limit how we use your data
  • Right to data portability: you may request a copy of your data in a structured, machine-readable format
  • Right to object: you may object to our processing of your personal data in certain circumstances

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data transmitted through our website is encrypted using SSL (Secure Socket Layer) technology. Payment transactions are handled exclusively by PCI-DSS compliant payment processors and no card data is stored on our servers.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and we encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, or if you wish to exercise any of your data rights, please contact us:

DigiStoun LTD
128 City Road, London, EC1V 2NX, United Kingdom
Email: [email protected]
Phone: +44 7384 092167

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority, at ico.org.uk.